After submitting your identity information, please be patient as the KYC review process will normally take about 5-10 minutes. There are several reasons if you fail to pass KYC. Currently, we do not provide support to residents of certain countries and regions, including Afghanistan, Albania, Belarus, Bosnia and Herzegovina, Burkina Faso, Burma (Myanmar), Burundi, Cameroon, Canada, Central African Republic, Mainland China, Congo, Croatia, Cuba, Democratic Republic of the Congo, Eritrea, Ethiopia, Guinea-Bissau, Haiti, Iran, Iraq, Jamaica, Kosovo, Lebanon, Liberia, Libya, Macedonia, Mali, Montenegro, Mozambique, Nicaragua, North Korea, Palau, Palestine, Russia, Rwanda, Senegal, Serbia, Sierra Leone, Slovenia, Somalia, South Sudan, Sudan, Syria, Tanzania, Uganda, Ukraine, United States, Venezuela, Yemen, Zimbabwe.